Terms & Conditions

All persons using the sauna do so at their own risk, if you have any reservations such as existing medical conditions or suitability you should contact your doctor before using the sauna.

If any of the below apply to you (please note, this is not a comprehensive list) we advise you to seek your GP’s advice: -

  • If you are pregnant

  • If you have had a heart attack or stroke

  • If you are taking any medications

  • If you have cardiovascular conditions and/or problems

  • You have epilepsy

  • You have asthma or breathing conditions

  • High or low blood pressure

  • If you have arterial disease

  • If you have joint or muscle injury

Alcohol, nudity and smoking are not permitted in or around the sauna.

We reserve the right to refuse admission to intoxicated persons.

Jewellery and glasses can get hot so it is advisable to be removed before entering.

Exposure to hot equipment, slippery surfaces and high and low temperatures are done so at your own risk.

Anybody using the Ice bath, cold shower or natural water source do so at their own risk, it is your responsibility to ensure that you’re a capable swimmer, can cope with being exposed to extreme temperatures and have assessed the weather conditions.

No under 16’s allowed in Ice baths/Plunge Pool/Cold showers.

Sauna rounds should be no longer than 20 mins, we recommend 5 to 15 minutes each round followed by hydration, cooling and rest period.

Listen to your body and not the clock, it is not an endurance test if you feel dizzy, light headed or unwell leave the sauna and tell your sauna host.

Children of 16 years and under are permitted to use the Sauna, with an Adult Family Member/Guardian present at ALL TIMES during the hire and use of the sauna.

A waiver must state the relationship between the parent/guardian and the minor and is signed by them accordingly.

Sauna etiquette must be followed at all times see below :

  • Do not add more than 1/3 ladle of water at a time and do so carefully.

  • Keep ramp and access clear to allow users to exit safely.

  • Remove shoes and ensure feet are clean.

  • Do not touch any part of the stove apart from the door handle to load wood,

  • and only then while wearing protective gauntlets provided.

  • Always sit on a towel and not directly on the bench.

  • Only use clean fresh water on the stones, DO NOT ADD ESSENTIAL OILS.

  • Be respectful of other sauna users especially when adding water to the stones.

Enjoy the wellbeing to be found in this wonderful environment.

Cancellation Policy

  • You must inform us of cancellation at least 48 hours before the booking to allow us time to offer the slot.

  • A £5.00 admin fee will be charged for cancellation.

  • To cancel and reschedule we will still require 48 hours notice but there will be no admin fee

  • Please email info@loyly-sauna.uk and include all the details of your original booking to cancel or reschedule.

  • If you don’t arrive for your booking or cancel with less than 48 hours notice, unfortunately we will not be able to provide a refund.